Programme
AI Foundations for Working Professionals
An introductory umbrella for professionals in any field who are starting to use AI at work. Six foundation courses cover what AI is and is not, working with the common assistants, prompting in practice, evaluating output, ethics and risk, and AI in the Albanian language. Six further short courses cover the compliance obligations that fall on organisations deploying AI.
- Courses
- 12
- Estimated study time
- 72 hours
- Assessment
- Learning only. Completion is not a qualification.
Study time is an estimate for planning; it has not been measured with participants.
Who it is for and what you take away
Who it is for
Working professionals in any field who are beginning to use AI tools, and staff in organisations that are starting to deploy them.
What you take away
On completing the programme you can describe what current AI tools do and do not do; use the common assistants for ordinary professional tasks; write prompts that produce checkable output; evaluate that output rather than trusting it; recognise the ethical and legal risks of using it at work; and work with it in Albanian.
- A practical task at the end of every course, which you do yourself and keep as evidence of your work.
- Your completion of each course, recorded in your account on the learning platform.
Courses and sequence
- 01
AI foundations: Getting started
What AI is, what it is not, and how to understand large language models without the mystique. Six core lessons for every working professional who wants practical knowledge of AI. - 02
AI foundations: Working with ChatGPT, Claude and Gemini
A comparative look at the tools. Which AI tool for which task and why, based on the real behaviour of each one, not on the marketing. - 03
AI foundations: Prompting in practice
Prompt structure, role prompting, structured output, iteration. Six practical lessons that change the way you write with AI. - 04
AI foundations: Evaluating AI output
How to judge whether an AI output is good. The logic of the evaluation assessment criteria and the intuition behind double review. A bridge lesson towards professional evaluation work. - 05
AI foundations: Ethics and risk
Hallucinations, confidentiality, source verification, bias. Six lessons on the real risks of AI in professional work and how to deal with them. - 06
AI foundations: AI and the Albanian language
What works, where it goes wrong and how to compensate. Six lessons on how AI behaves with Albanian: dialect, code-switching, technical terminology. - 07
Compliance: Article 4 of the EU AI Act
A micro-course on what Article 4 of the European Union's AI Act requires of employers and employees. - 08
Compliance: Your AI inventory
A micro-course: build your personal register of the AI tools you use at work, with a classification of risk and of data sensitivity. - 09
Compliance: The core risks
A micro-course on the three core risks that every Article 4 compliance programme has to deal with in the context of your work. - 10
Compliance: GDPR
A micro-course on what the General Data Protection Regulation requires when AI processes personal data. - 11
Compliance: Human oversight
A micro-course on when and how to correct or reject an AI output, when human oversight is required and what you should document. - 12
Compliance: Documentation
A micro-course on the audit trails that the employee and the employer need to keep for Article 4.
Assessment and qualification
The learning checks inside the courses are formative: they help you learn and qualify no one.
Completing the programme is not a qualification, a professional licence or an accreditation.
Related professions
- Accounting and Finance
- Statutory Audit
- Banking
- Chambers of commerce
- Civil Society Operations
- AI Compliance
- Corporate Group Operations
- Customs Procedures
- Clinical Dentistry
- E-Commerce Operations
- Vocational training and programme management
- Construction Engineering
- Healthcare Administration
- Logistics and Supply Chain
- Local Public Administration
- Pharmacy
- Project Management
- Public Administration
- Register Operations
- Retail Operations
- Customer service
- Cybersecurity Seminar instructors
- Cybersecurity Seminar participants
- Healthcare professional
- Human resources professional
- Insurance professional
- Language technology professional
- Legal administration professional
- Justice system professionals and staff
- Marketing and content professional
- Notarial professional
- Policing and law enforcement
- Sales operations professional
- Translation and localisation professional