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Training · Business and operations
Sales operations AI: Data and analytics
Using AI with sales operations data: analysis of the customer relationship management system, sales pipeline metrics, forecasting, the win rate and customer segmentation.
- Format
- Training
- Estimated study time
- 8 hours
- Sessions
- 7
- Level
- Basic professional level
- Language
- Albanian and English
- Prerequisites
- 1 (see below)
- Availability
- Available on request
Price is given on request, together with access.
Study time is an estimate for planning; it has not been measured with participants.
Who it is for
What you will learn or do
- Working with data in sales operations: the five areas and the instructions for the model
- CRM analysis and dashboards with DAX and Power Query
- Sales opportunity metrics and forecasting
- Win rate and competitor analysis
- Customer segmentation, the ideal customer profile and the work of agents
- Course summary and the checklist for working with data
- Practical task: the bottom-up sales forecast, recalculated and with the assumptions noted
How you take this course
- Assessment
- Learning only; completion is not a qualification
- Part of this programme
- AI for Sales Operations in Albania
The description shows what the course covers. It is not legal, clinical or regulatory advice for today: the official sources in force must be checked, and the decision rests with the responsible professional.
Prerequisites
What to do next
Request access, ask about this course, or continue to the course that follows it.